Privacy Policy
Effective Date: April 4, 2026
The Worcester Home Services Directory is a product of Percycom LLC. This policy explains how we collect and use information.
Information We Collect
We collect information you provide (name, email, phone, address, business details), and limited technical information such as IP address and usage data.
How We Use Information
We use information to connect homeowners with service providers, operate the Platform, and improve site performance.
Lead Sharing
Service requests may be shared with multiple providers. By submitting a request, you consent to this sharing.
Contractor Data Handling
Contractors must treat lead information as confidential and may not resell or misuse homeowner information.
Cookies
We use cookies to maintain sessions and analyze site usage. You may disable cookies in your browser settings.
We Do Not Sell Personal Information
We do not sell, rent, or trade personal information.
Data Retention
We retain information as needed to operate the Platform and comply with legal obligations.
Email Communications
We may send administrative or service-related emails related to your account, platform updates, delivery of requests submitted by homeowners, a daily digest of your activity, listing status, subscription options, or other operational matters. These communications are considered part of the service and may not be opted out of while maintaining an active account.
We may also send marketing or promotional communications where permitted by law. You may opt out of marketing emails at any time by following the unsubscribe instructions included in those emails.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Operate and secure the Platform
- Remember user preferences
- Maintain session information
- Analyze site usage and performance
Cookies are small text files stored on your device. You may disable cookies through your browser settings. However, certain features of the Platform may not function properly if cookies are disabled.
We may use third-party analytics tools (such as web analytics providers) that use cookies to help us understand how users interact with the Platform.
By continuing to use the Platform, you consent to our use of cookies as described in this policy.
California Privacy Disclosure
Although we are not currently required to comply with the California Consumer Privacy Act (CCPA), we provide the following disclosures:
- We do not sell personal information.
- We do not rent or trade personal information.
- Personal information collected is used solely for operating the Platform and connecting homeowners with service providers.
If you are a California resident, you may request:
- Access to personal information we have about you
- Correction of inaccurate information
- Deletion of your personal information (subject to legal exceptions)
Requests may be submitted to help@worcesterhomeservices.com.
Contractor Data Handling Obligations
If you are a service provider receiving leads through the Platform, you acknowledge and agree that:
- Lead information is confidential.
- Lead information may only be used to respond to the specific service request.
- Lead information may not be resold, shared, transferred, or disclosed to third parties.
- Lead information must be handled securely and with reasonable care.
- You will not harass, spam, or misuse homeowner contact information.
Violation of these obligations may result in:
- Immediate removal from the Platform
- Suspension of access
- Legal action where appropriate
Contact
Percycom LLC
help@worcesterhomeservices.com